Effective Date: 09/07/23
Thank you for shopping with Stoopid Genius Apparel. We value your satisfaction and aim to provide you with high-quality products and exceptional customer service. Please read our Return and Refund Policy carefully to understand your rights and responsibilities when making a purchase from our website.
**1. Returns**
1.1. **Eligibility**:
- We accept returns within 30 days from the date of purchase.
- To be eligible for a return, items must be unused, unwashed, and in their original condition with all tags and packaging intact.
1.2. **Non-Returnable Items**:
- Certain items, such as underwear, swimwear, and personalized/customized products, are non-returnable for hygiene and customization reasons.
**2. Refunds**
2.1. **Refund Process**:
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 days.
2.2. **Exchanges**:
- We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
**3. Return Shipping**
3.1. **Cost Responsibility**:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
**4. Cancellations**
4.1. **Order Cancellations**:
- You may request an order cancellation within 6 hours of placing your order. After that, orders are considered final.
**5. Damaged or Defective Items**
5.1. **Reporting**:
- If you receive a damaged or defective item, please contact us at customerservice@stoopidgeniusapparel.com within 7 days of receiving the product. We will arrange for a replacement or refund.
**6. Contact Us**
6.1. **Customer Support**:
- If you have any questions or concerns about our Return and Refund Policy, please reach out to our customer support team at customerservice@stoopidgeniusapparel.com
This Return and Refund Policy is subject to change without notice. Please review it periodically for updates.
By making a purchase on www.stoopidgeniusapparel.com, you acknowledge that you have read, understood, and agreed to this policy.
Thank you for shopping with Stoopid Genius Apparel!
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.
Get 25% off your next purchase when you opt in to receive text messages!