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Signed in as:
filler@godaddy.com
Effective Date: 09/07/23
Thank you for shopping with Stoopid Genius Apparel. We value your satisfaction and aim to provide you with high-quality products and exceptional customer service. Please read our Return and Refund Policy carefully to understand your rights and responsibilities when making a purchase from our website.
**1. Returns**
1.1. **Eligibility**:
- We accept returns within 30 days from the date of purchase.
- To be eligible for a return, items must be unused, unwashed, and in their original condition with all tags and packaging intact.
1.2. **Non-Returnable Items**:
- Certain items, such as underwear, swimwear, and personalized/customized products, are non-returnable for hygiene and customization reasons.
**2. Refunds**
2.1. **Refund Process**:
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 days.
2.2. **Exchanges**:
- We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
**3. Return Shipping**
3.1. **Cost Responsibility**:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
**4. Cancellations**
4.1. **Order Cancellations**:
- You may request an order cancellation within 6 hours of placing your order. After that, orders are considered final.
**5. Damaged or Defective Items**
5.1. **Reporting**:
- If you receive a damaged or defective item, please contact us at customerservice@stoopidgeniusapparel.com within 7 days of receiving the product. We will arrange for a replacement or refund.
**6. Contact Us**
6.1. **Customer Support**:
- If you have any questions or concerns about our Return and Refund Policy, please reach out to our customer support team at customerservice@stoopidgeniusapparel.com
This Return and Refund Policy is subject to change without notice. Please review it periodically for updates.
By making a purchase on www.stoopidgeniusapparel.com, you acknowledge that you have read, understood, and agreed to this policy.
Thank you for shopping with Stoopid Genius Apparel!
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